Inclusions & Exclusions

Inclusions

• ✅ Auckland2 nights

   

  Auckland Harbour Bridge

   

  West Haven Marina

   

  Auckland Domain

   

  Daily Breakfast, Lunch and Dinner

   

  Single Entry New Zealand Tourist Visa with Insurance
  ✅ Rotorua2 nights

   

  Waitomo Glowworm Caves & Hobbiton Tour

   

  Te Ra Guided Tour

   

  Daily Breakfast, Lunch and Dinner

   

  Domestic Transfers to the airport

   

  Agrodome Farm show
  Queenstown3 nights

   

  Milford Sound Experience

   

  Shotover Jet 60 mins

   

  Daily Breakfast, Lunch and Dinner

   

  Queenstown to Christchurch Via Mount Cook
  ✅ Christchurch2 nights

   

  Transfer from Queenstown to Christchurch (via Mount Cook and Lake Tekapo)

   

  Half Day City Tour Christchurch

   

  Daily Breakfast, Lunch and Dinner

   

  Antarctic Centre

Exclusions

• Passport fees, immunization costs, city taxes at the hotel and local departure taxes (wherever applicable)
• Optional enhancements like room or flight upgrades, or local camera or video fees Additional sightseeing, activities and experiences outside of the itinerary
• Early check-in or late check-out from hotels (unless otherwise specified)
• Breakfast, lunches, dinners and drinks (alcoholic and non-alcoholic), unless specified in the itinerary Any international and/or domestic flights, unless explicitly mentioned as an inclusion
• Excess baggage charges, and where applicable, baggage not included in your fare Tips for services and experiences
• Any Visa required, unless mentioned as an inclusion
• Read useful information and terms for more on what is included and excluded

Note :

• GENERAL: Any ticket to attractions, museums, train, cable car, ferries, rides, safari, etc. are not included unless explicitly mentioned as an inclusion.
• For queries regarding cancellations and refunds, please refer to our Cancellation Policy.
• We reserve the right to issue a full refund in case we believe that we are unable to fulfil the services for any technical reasons.
• Please make sure that the passport of all guests travelling is valid for at least 6 months from the date of travel.
• We can only facilitate the visa application for the travelling passengers. Granting of visa is solely at the discretion of Embassy. If visa is rejected or delayed by the Embassy for any reason then we are not liable to give any refund and respective cancellation policies will apply.
• HOTEL: At the time of check-in to your hotel, hotel may ask you to make an advance/security deposit (amount depends upon hotel policy). This amount is refunded at the time of check-out, minus the cost of any items taken from the mini-bar or other charges (like late check-out or any damages done to the accommodation).
• TOURS AND TRANSFERS: The cost and ticket issued for various attractions with regards to any children travelling are based on the age provided at the time of creating the package quote. If the service provider decides to charge extra cost based on the height of the children or wrong information as per Passport, then the cost has to be borne by the customer on site.

Payment Policy

Payment Policy:

• 50% of the package amount must be paid during the time of booking (Advance Payment).
• Reconfirmation procedures can be done only after receiving the payment.
• Unused services for transfers, tours, and hotel accommodation are not refundable.

Mode of Payment:
For Advance booking, we need a 30 % token amount and balance need to pay 03 days prior to the departure.
You can also transfer money through NEFT /Debit or Credit Card Transaction.
You can directly deposit Cheque into our bank account mentioned below.
You can also visit our office.
You can make payment through UPI Id. (Call for details)

Cancellation Period (No. of days prior to Departure)

0-14 Days- 100%

15-30 Days- 75% of the Tour Cost

31-45 Days- 50% of the Tour Cost

46-50 Days-30% of the Tour Cost

More than 50 Days- 20% of the Tour Cost

Airline Cancellation Policy:

• Cancellation/Name Change/Date change will be processed as per Airline terms and conditions.
• No cash refund, the amount will be adjusted in an upcoming package.

Cancellation Policy

CANCELLATION POLICY:
25% cancellation of the package cost after confirmation/issuing the hotel voucher.
30% cancellation of the package cost before 10 days of the traveling date.
70% cancellation of the package cost before 05 days of the traveling date.
100% cancellations before 03 days of the travel date.
Any train and flight ticket cancellation will be applicable as per Indian railway airline rules and
refund/adjustment can be given only after recelving the refund from the train or airline company.

Airline Cancellation Policy:

• Cancellation/Name Change/Date change will be processed as per Airline terms and conditions.
• No cash refund, the amount will be adjusted in an upcoming package.

Terms & Conditions

• Rates are valid for Indian Citizens Only.
• Reconfirmation procedures can be done only after receiving the payment.
• Passport copies are mandatory for all payments made in foreign currency.
• Standard Check-in is at 14:00 Hours, and Check-out is at 12:00 Hours, which may vary as per local rules or the nature of the tour package.
• In case of Force Majeure events, such as pandemics, flight delays, cancellations, etc., we reserve the right to alter, amend, change, or modify the tour package and facilities before or during the tour. Refunds will not be applicable in such cases.
• Tripifine Private Limited will not be held accountable for any misbehavior or involvement in illegal activities by the customer during the tour.
• Any sickness, personal injuries, medical emergencies, or deaths during the trip are the responsibility of the customer and should be covered by their insurance.
• If you experience any discomfort with our service, please notify the tour coordinator or our office. Legal complaints will be handled under the jurisdiction of New Delhi.
• Pre/post tour deviations must be informed at the time of booking. Last-minute changes will not be entertained. Unused services will not be refunded.
• Security deposits may be required by hotels, which will be refunded upon checkout.
• Guests are advised not to keep valuables in the coach. The company will not be responsible for any loss.
• Guests are expected to be on time for tours and transfers. The maximum waiting time for the driver is 10 minutes.
• All guests must have valid travel insurance.
• Passengers must carry the required show money as per the rules of their travel destination.
• The company will not be liable for deportation issues due to a lack of show money or failure to present documents properly.
• Engaging in absconding or unlawful behavior during the tour will result in termination of the tour and revocation of travel privileges.
• The company shall not be liable for any expenses incurred due to failure to comply with tour or destination country regulations.
• It is mandatory for all guests to wear seatbelts while traveling. Any fines issued due to failure shall be borne by the guest.

Note : in Case heavy snow falls and any road block Any Cost arising due to natural Calamitics like
roadblocks, landslides etc. Then any Extra Cost Charge payable by Client.
Note in Case heavy snow falls and any road block, if these sightseeing vehicles would be unable to
provide pick up & drop and sightseeing, then 4X4 vehicle will be use which cost is not included in this
package and 4X4 vehicle cost will be payable by the guest _directly to the vehicle's driver.
Packages does not include entry fees to monuments and places
Any Insurance
Any cost arising due to natural calamities like, road blockage, political disturbances (strikes), ete (to be
borne by the client, which is directly payable on the spot).
Additional sightseeing or extra usage of vehicles, other than mentioned in the itinerary.
Entrance Fees & Guide charges.
Snow Vehicle Fare, If Road Is Block Due to Snow, it's not included in the packages.
All items of personal nature

NOTE:
Hotels are subject to availability at time of reservation,
If the base category room wil be not avallable, then " sup supplement prement cost cost will will be be applicable applicable for upper
category rooms.
All rates are Net & non-commission able to you.
Rates are subject to change, without any prior notice.
Cancellation & other policies as per the hotel/company rules.
Govt. S. tax (5.0%) will be applicable in the company invoice.

No cancellation & any refund will be made at any cost in case of bad weather or landslide or any
destination which is beyond the control of the agent/hotel.
Check in time in the hotel is 12:00 noon. (Early check in is subject to availability) & check out time of the
hotel is 10:00 AM morning.
We may reschedule the sightseeing days' subject to weather conditions & to ensure smooth execution of
tours.
Though Himachal has been witnessing a huge tourist growth, the facilities of Hotel, Services, Aids
ete available here cannot be matched to those available in the Cities and other developed destinations.
Hotels in Himachal are categorized on the basis of location, Services and costing and not as per Star
Categorization ie 1*, 2*,3* and so on.
The Package Cost Does Not Include Any Airfare and Train Fare,
Snow Vehicle Fare, If Road Is Block Due to Snow.
Personal Expenses Such as Laundry, Luggage Charge, Telephone Calls, Room Heater Charges, Tips &
Gratuity, Camera Fee, Mineral Water, Soft & Hard Drinks, Adventure Activities
Any Cost Arising Due to Natural Calamities Like, Landslides, Road Blockage, Political Disturbances
(Strikes), Etc. To Be Borne by The Guest.
Anything Which Is Not Included in The Inclusion.
If we change or cancel your Holiday
We do plan the arrangements in advance. It is unlikely that we will have to make any changes to your
travel arrangements.
Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any
changes, we will advise you of them at the earliest possible date.
We also reserve the right under any circumstances to cancel your travel arrangements by assigning
reasons to you.
Ifwe are unable to provide the booked travel arrangements due to reasons beyond our control (e.g. bad
weather): We shall first try to offer alternative dates for the tour if the tour hasn't already commenced.
Ifthe tour has already commenced, then we shall refund the booking price/fee charged to you on a pro-
rata basis depending on the portion of the tour utilized by you.
In all circumstances, however, our liability shall be limited to refunding to you the price we charged as
tour fees.