Inclusions & Exclusions

Inclusions

• Ho Chi Minh City2 nights

   

  Ho Chi Minh City Tour on Sharing Basis

   

  Cho Lon

   

  Thien Hau Pagoda

   

  Bach Dang Harbor

   

  Water Bus tour

   

  Mekong Delta Tour with Cu Chi Tunnel on Sharing Basis

   

  Vinh Trang Pagoda

   

  Unicorn Island boat ride

   

  Tropical fruits

   

  Folk music with Bee Farm

   

  Private Airport Transfers

   

  Vietnam Single Entry Visa
  Da Nang2 nights

   

  Full Day Ba Na Hills Tour with Golden Bridge and Lunch Shared Basis

   

  Cable car

   

  Fantasy Park

   

  Bachua Thuong Ngan Temple

   

  Half Day Hoi An Ancient Town with Basket Boat and Lantern Release - Shared Basis

   

  Coconut Forest

   

  Lantern release

   

  Basket boat ride

   

  Traditional Boat Ride along Hoai River

   

  Private Airport Transfers
  Hanoi1 night

   

  Hanoi City Tour on Sharing Basis with Guide including Lunch

   

  Temple of Literature

   

  Hoa Lo Prison Museum

   

  To and Fro Airport Transfers on Private Basis
  Halong Bay1 night

   

  To and Fro Transfers to Halong Bay on Shared Basis

   

  Overnight Cruise

   

  Meals on Cruise

   

  Breakfast, Lunch, Dinner, Buffet Brunch

   

  Transfer to Hanoi Airport on Shared Basis

Exclusions

• Tips for Guide (USD 3 per person per day) is mandatory and not included.
• Any increase in Airfare, Visa fees, Airport taxes, Govt Taxes, Fuel Surcharges and any applicability of new taxes from Govt.
• Any up gradation in Airline class or hotel room category Cost of Air ticket deviation charges.
• Any Increase in the rate of exchange leading to an increase in all land arrangements which may come in to effect prior to departure.
• Cost of pre or post tour hotel accommodation.
• Any extra expense such as route change, Airline change, Date change, Accommodation facilities, etc incurred due to the unforeseen, unavoidable forced majeuere circumstances during the tour.
• Porterage, laundry, telephone charges, shopping, wines & alcoholic beverages, items of personal nature and food or drink which is not part of a set group menu.
• Any extra cost incurred on behalf of an individual due to illness, accident, hospitalization, or any personal emergency.
• Any services or activity charges other than those included in the group tour itinerary.
• In case a passenger is opting for direct joining, the cost for airport transfers shall be borne directly by the passenger and will join the group at the hotel.

Note : 

• Booking amount or initial deposit is minimum Rs. 15,000 per person if booking is done 21 days before travel.
• Full 100% balance payment is required to be done 21 days prior to travel.
• Full payment must be made in accordance with the policy stated above.
• In case of non-compliance thereto by the client, the company reserves a right to cancel the tour /booking of the client and forfeit the amount already deposited with the Company.
• Passport should be valid for 6 months from the date of departure.
• The Tour can be cancelled 30 days before travel by paying 10% of the tour value as cancellation charges.
• Within 15 days - 30 days of travel the tour can be cancelled by paying 30% of the cancellation charge.
• Within 15 days the tour is completely non-refundable.

Payment Policy

Payment Policy:

• 50% of the package amount must be paid during the time of booking (Advance Payment).
• Reconfirmation procedures can be done only after receiving the payment.
• Unused services for transfers, tours, and hotel accommodation are not refundable.

Mode of Payment:
For Advance booking, we need a 30 % token amount and balance need to pay 03 days prior to the departure.
You can also transfer money through NEFT /Debit or Credit Card Transaction.
You can directly deposit Cheque into our bank account mentioned below.
You can also visit our office.
You can make payment through UPI Id. (Call for details)

Cancellation Period (No. of days prior to Departure)

0-14 Days- 100%

15-30 Days- 75% of the Tour Cost

31-45 Days- 50% of the Tour Cost

46-50 Days-30% of the Tour Cost

More than 50 Days- 20% of the Tour Cost

Airline Cancellation Policy:

• Cancellation/Name Change/Date change will be processed as per Airline terms and conditions.
• No cash refund, the amount will be adjusted in an upcoming package.

Cancellation Policy

CANCELLATION POLICY:
25% cancellation of the package cost after confirmation/issuing the hotel voucher.
30% cancellation of the package cost before 10 days of the traveling date.
70% cancellation of the package cost before 05 days of the traveling date.
100% cancellations before 03 days of the travel date.
Any train and flight ticket cancellation will be applicable as per Indian railway airline rules and
refund/adjustment can be given only after recelving the refund from the train or airline company.

Airline Cancellation Policy:

• Cancellation/Name Change/Date change will be processed as per Airline terms and conditions.
• No cash refund, the amount will be adjusted in an upcoming package.

Terms & Conditions

• Rates are valid for Indian Citizens Only.
• Reconfirmation procedures can be done only after receiving the payment.
• Passport copies are mandatory for all payments made in foreign currency.
• Standard Check-in is at 14:00 Hours, and Check-out is at 12:00 Hours, which may vary as per local rules or the nature of the tour package.
• In case of Force Majeure events, such as pandemics, flight delays, cancellations, etc., we reserve the right to alter, amend, change, or modify the tour package and facilities before or during the tour. Refunds will not be applicable in such cases.
• Tripifine Private Limited will not be held accountable for any misbehavior or involvement in illegal activities by the customer during the tour.
• Any sickness, personal injuries, medical emergencies, or deaths during the trip are the responsibility of the customer and should be covered by their insurance.
• If you experience any discomfort with our service, please notify the tour coordinator or our office. Legal complaints will be handled under the jurisdiction of New Delhi.
• Pre/post tour deviations must be informed at the time of booking. Last-minute changes will not be entertained. Unused services will not be refunded.
• Security deposits may be required by hotels, which will be refunded upon checkout.
• Guests are advised not to keep valuables in the coach. The company will not be responsible for any loss.
• Guests are expected to be on time for tours and transfers. The maximum waiting time for the driver is 10 minutes.
• All guests must have valid travel insurance.
• Passengers must carry the required show money as per the rules of their travel destination.
• The company will not be liable for deportation issues due to a lack of show money or failure to present documents properly.
• Engaging in absconding or unlawful behavior during the tour will result in termination of the tour and revocation of travel privileges.
• The company shall not be liable for any expenses incurred due to failure to comply with tour or destination country regulations.
• It is mandatory for all guests to wear seatbelts while traveling. Any fines issued due to failure shall be borne by the guest.

Note : in Case heavy snow falls and any road block Any Cost arising due to natural Calamitics like
roadblocks, landslides etc. Then any Extra Cost Charge payable by Client.
Note in Case heavy snow falls and any road block, if these sightseeing vehicles would be unable to
provide pick up & drop and sightseeing, then 4X4 vehicle will be use which cost is not included in this
package and 4X4 vehicle cost will be payable by the guest _directly to the vehicle's driver.
Packages does not include entry fees to monuments and places
Any Insurance
Any cost arising due to natural calamities like, road blockage, political disturbances (strikes), ete (to be
borne by the client, which is directly payable on the spot).
Additional sightseeing or extra usage of vehicles, other than mentioned in the itinerary.
Entrance Fees & Guide charges.
Snow Vehicle Fare, If Road Is Block Due to Snow, it's not included in the packages.
All items of personal nature

NOTE:
Hotels are subject to availability at time of reservation,
If the base category room wil be not avallable, then " sup supplement prement cost cost will will be be applicable applicable for upper
category rooms.
All rates are Net & non-commission able to you.
Rates are subject to change, without any prior notice.
Cancellation & other policies as per the hotel/company rules.
Govt. S. tax (5.0%) will be applicable in the company invoice.

No cancellation & any refund will be made at any cost in case of bad weather or landslide or any
destination which is beyond the control of the agent/hotel.
Check in time in the hotel is 12:00 noon. (Early check in is subject to availability) & check out time of the
hotel is 10:00 AM morning.
We may reschedule the sightseeing days' subject to weather conditions & to ensure smooth execution of
tours.
Though Himachal has been witnessing a huge tourist growth, the facilities of Hotel, Services, Aids
ete available here cannot be matched to those available in the Cities and other developed destinations.
Hotels in Himachal are categorized on the basis of location, Services and costing and not as per Star
Categorization ie 1*, 2*,3* and so on.
The Package Cost Does Not Include Any Airfare and Train Fare,
Snow Vehicle Fare, If Road Is Block Due to Snow.
Personal Expenses Such as Laundry, Luggage Charge, Telephone Calls, Room Heater Charges, Tips &
Gratuity, Camera Fee, Mineral Water, Soft & Hard Drinks, Adventure Activities
Any Cost Arising Due to Natural Calamities Like, Landslides, Road Blockage, Political Disturbances
(Strikes), Etc. To Be Borne by The Guest.
Anything Which Is Not Included in The Inclusion.
If we change or cancel your Holiday
We do plan the arrangements in advance. It is unlikely that we will have to make any changes to your
travel arrangements.
Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any
changes, we will advise you of them at the earliest possible date.
We also reserve the right under any circumstances to cancel your travel arrangements by assigning
reasons to you.
Ifwe are unable to provide the booked travel arrangements due to reasons beyond our control (e.g. bad
weather): We shall first try to offer alternative dates for the tour if the tour hasn't already commenced.
Ifthe tour has already commenced, then we shall refund the booking price/fee charged to you on a pro-
rata basis depending on the portion of the tour utilized by you.
In all circumstances, however, our liability shall be limited to refunding to you the price we charged as
tour fees.