Darjeeling Pelling

Terms & Conditions of Services

• 1. The contract will be not effective between the service provider Tripifine and the client until received the full amount of payment from the client.

2:- The agency Tripifine has the right to take decisions by reason for:-

• a)To cancel the contract for any reason prior to the date of service provide and if does so, its liability shall be limited to refunding the amount received from the client without the inclusion of any percentage of interest.
• b)To amend of route / Timing of transportation service in such situation of any unavoidable circumstance.
• 3:-The Tripifine cannot be responsible for any improper services provided by any other service provider agency apart from services officially confirmed by Tripifine also not be responsible for sudden situations that arise within the service providing period by the agency as damage, loss of luggage or any valuable goods, in the case of caused by the act or default of the management or employee of any hotelier, airline, surface transport, who are the agency’s independent service associates.
  The agency Tripifine is also not liable for situations arising outside of the normal selection and inspection process, or acts of Government authority, war, civil or political disturbances, strikes, natural calamities as landslides, floods, earthquakes, and others of its kind. As a result of any of the cause’s delays of days out of the contract period and changes of itinerary, the extra expense will be bear by the client.
• 4:- The agency Tripifine shall in no circumstances whatsoever be liable to the client or persons traveling with the agency in the contract period of service provide for:-
  Any death, physical injury, sickness, accidental case, any illegal or immoral activity, any penalty by caused of activity’s against civic rule, any damage or loss of luggage or valuable goods,
• 5:- The amount quoted for the particular services has been calculated as per the fuel and related cost prevailing at the time of submission of the rate quotation.
• Tripifine reserves the right to amend the quoted rate in case of changes in any tax or surcharge structure, an increase of fuel cost, and any of cost increase beyond the control of the company. In that situation, the service provider agency Tripifine will inform in advance to the client or related person for an additional payment amount to be paid before start of service.
• 6:- This contract will be governed by Indian law. In the event of a dispute or difference between “Tripifine” and the client should be negotiated or finalized in the exclusive administrative jurisdiction of Varanasi subdivision of Varanasi district in India.
• 7:- Hotels are subject to availability if hotels are sold out/Not available then we will provide similar hotels.

Payments Terms

• We need a minimum of 30% of the total amount of the package for the booking confirmation and after receiving the advance amount we will provide booking confirmation of the hotel within 3-7 working days and the rest amount we required after arriving airport or railway station.

Cancellation & Refund Policy

• From booking till 30 Days prior to arrival date 30% will be charged of the full amount if the trip is cancelled.
• From booking till 15 Days prior to arrival date 50% will be charged of the full amount if the trip is cancelled.
• From booking till 07 Days prior to arrival date 100% will be charged of the full amount (No Refund) if the trip is cancelled.